At Kahanni www.kahanni.com, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website.

1. Information We Collect

Directly from You:

• Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
• Payment Information: Credit/debit card details and other payment-related information.
• Order Details: Purchase history and preferences.
• Communications: Any information you provide when contacting us or subscribing to our newsletters.

Automatically Collected Information:

• Device Information: IP address, browser type, operating system, and device type.
• Usage Data: Pages visited, time spent on the site, and other analytical data.
• Cookies and Tracking Technologies: To enhance user experience and gather analytical data.

2. How We Use Your Information

• Order Fulfillment: To process and deliver your purchases, manage payments, and handle returns or exchanges.
• Customer Support: To respond to your inquiries and provide assistance.
• Marketing and Promotions: To send you promotional materials, newsletters, and other communications. 
• Personalization: To tailor our website and offerings to your preferences.
• Legal Compliance: To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third-party companies that assist in operating our website, conducting our business, or servicing you.
• Legal Requirements: When required to do so by law or in response to valid requests by public authorities.

4. Use of Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Your Choices:
You can choose to accept or reject cookies by modifying your browser settings. Please note that disabling cookies may limit certain functionalities of the website.

Third-Party Cookies:
We may also allow trusted third-party services to set cookies on our site to assist with analytics and advertising. These providers have their own privacy policies, which we encourage you to review.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Correction: The right to request correction of any inaccurate or incomplete data.
• Deletion: The right to request deletion of your personal data, under certain conditions.
• Objection: The right to object to our processing of your personal data.
• Data Portability: The right to request transfer of your data to another organization or directly to you.

To exercise any of these rights, please contact us at info@kahanni,com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such sites and encourage you to read their privacy policies.

8. Children's Privacy

We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.

9. Retention of Data

We retain your data only as long as it’s necessary for the purposes described above, or as required by law.

10. International Transfers

If you are accessing Kahanni from outside India, please note that your data may be transferred and stored in India or other jurisdictions where our partners operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly for the latest information.

12. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: info@kahanni.com
Phone No.: +91 70227 34477
Website: www.kahanni.com